Online booking for collect and deliver
Let your customers book the van
Door Ferry gives your business its own booking site. Customers book collection and return slots from their phone and set up repeat collections they can skip from an email. You see tomorrow at a glance.
Running at Fresh & Pressed. Made for:
- Laundry and ironing
- Dry cleaning
- Shoe repair
- Bike servicing
- Alterations
- Pet grooming pick-ups
Features
From the first booking to the last drop-off
Door Ferry replaces the phone calls, the texts and the diary with one booking system your customers use themselves.
Your own booking site
Your name, logo and colours on your own domain. Area pages and fast, search-friendly pages come with it.
Postcode checker
Customers see straight away if you cover them. Not yet? They can leave their email and hear when you do.
Book in a few taps
Pick a service, a collection slot and a return slot on a phone. The earliest return is worked out for them.
Repeats that run themselves
Weekly or fortnightly collections, with a reminder two days before and a one-click “Skip this one”.
No more overbooked vans
Each slot has a limit and tomorrow closes at your cut-off. The last place can’t be booked twice.
Tomorrow at a glance
A run sheet for the driver, a work queue for the team and a dashboard with tomorrow’s numbers.
Coverage
Customers know straight away if you collect from them
Set your areas by postcode district, sector or single postcode. Each area can have its own slots and its own page.
- A postcode checker on your home page
- “Tell me when you cover my area” for everyone else
- They are emailed when you add their area
Repeat collections
Regulars book once and skip when they’re away
A weekly or fortnightly collection keeps the same slot for as long as the customer wants. Two days before each one, they get a reminder.
- “Skip this one” in the email, no login needed
- Regulars get their slots before one-off bookings can
- If you close a day, they are offered the next free slots
Running the day
The driver knows every stop, the team knows what’s due
The run sheet lists collections and returns by slot, then postcode, with how to get in and how to get in touch. The work queue puts what’s due today first.
- On a phone, with one tap at each door
- Or printed on A4
- Each customer’s preferences on every job
How it works
There and back in three steps
- 1
The customer books
They check their postcode, pick a collection slot and a return slot, and choose one-off, weekly or fortnightly.
- 2
You collect
The driver works from tomorrow’s run sheet, with access notes, and taps Collected at the door.
- 3
You bring it back
Your team works from the queue of what’s due first, and the driver drops it back in the slot the customer chose.
Customer story
Fresh & Pressed takes its Southampton bookings online with Door Ferry
Fresh & Pressed collects ironing and laundry from homes around Southampton and brings it back pressed. Customers book their own slots, and the area it covers has grown from four places to nine.
Read the storyFAQ
Questions we get asked
What kind of business is Door Ferry for?
Any business that collects something from a customer’s door and brings it back on a timetable: laundry and ironing, dry cleaning, shoe and bike repair, alterations and similar. It started with an ironing and laundry business in Southampton.
Will the booking site have my name on it?
Yes. It carries your business name, logo and colours and runs on your own web address.
Can customers skip a week?
Yes. Two days before each repeat collection they get a reminder email with a “Skip this one” button. One tap frees the slot, with no login.
What about customers who phone or don’t use email?
You can add a customer with just a phone number and book on their behalf. They appear on the run sheet like everyone else and get no emails.
Can customers pay online?
Not yet. Customers see your prices when they book and pay you the way they do now.
How do I get started?
Email hello@doorferry.com with a little about your business: what you collect, the areas you cover and how bookings come in now. We will show you Door Ferry and set it up with you.
There and back, booked online
Tell us what you collect, where you cover and how bookings come in now. We will show you Door Ferry set up with your slots and areas.